- How do I sign in to the NowMax application?
As an interviewer, you can sign in to the app by entering your login credentials on the startup screen.
- How do I join a NowMax interview?
After installing and signing in to the application, you can join a video call by clicking on your correspondents’ name on the home screen. When his/her name is shown in red, it means that he/she is online and available for a video call.
- How do I schedule an interview?
As an Interviewer, you can schedule an interview through the mobile app or the NowMax web client
- On the application: after signing in, click the ‘+‘ button below and select ‘Plan interview’. Select a date and time and click ‘continue’. On the next screen, you can select an existing contact or ‘Add contact’. When adding new Interviewees, you need to enter their First Name, Last Name and E-mail Address. You can also add a Telephone Number and add them to your user account. Press ‘Invite’ to send an automatic e-mail to your Interviewee.
- On the web client: after signing in, click on ‘+ New Upcoming Interview’. Select a date and time, and add a small description if you like. Below, you can select an existing participant or ‘Add a new contact to this interview’. When adding new Interviewees, you need to enter their First Name, Last Name and E-mail Address. You can also add a Telephone Number and add them to your user account. Click ‘+Add’ and press ‘Submit’ to send an automatic e-mail to your Interviewee.
Your conversation partner will automatically receive an e-mail with links to download, install, and sign in to the NowMax application. You can also share the planned interview through other messaging and e-mail applications.
- How do I add new Interviewees?
You can add new Interviewees by scheduling a new Interview.
As an Interviewer, you can schedule an interview through the mobile app or the NowMax web client- On the application: after signing in, click the ‘+‘ button below and select ‘Plan interview’. Select a date and time and click ‘continue’. On the next screen, you can select an existing contact or ‘Add contact’. When adding new Interviewees, you need to enter their First Name, Last Name and E-mail Address. You can also add a Telephone Number and add them to your user account. Press ‘Invite’ to send an automatic e-mail to your Interviewee.
- On the web client: after signing in, click on ‘+ New Upcoming Interview’. Select a date and time, and add a small description if you like. Below, you can select an existing participant or ‘Add a new contact to this interview’. When adding new Interviewees, you need to enter their First Name, Last Name and E-mail Address. You can also add a Telephone Number and add them to your user account. Click ‘+Add’ and press ‘Submit’ to send an automatic e-mail to your Interviewee.
Your conversation partner will automatically receive an e-mail with links to download, install, and sign in to the NowMax application. You can also share the planned interview through other messaging and e-mail applications.
- How do I create an Interview link to send to my Interviewees?
You actually create your video call link when you create a new Interview through your NowMax app or online dashboard.
Your conversation partner will automatically receive an e-mail, containing links to download, install, and sign in to the NowMax application. You can also share the video call link through other messaging and e-mail applications.
- Can I record my interview?
Of course, it’s the most exciting feature of NowMax remote interviews! As an Interviewer, you can start, pause, restart and stop the HD recording of a remote interview.
- How can I see if my Interview is recording?
On the Interviewer’s side, the shape of the recording button in the lower right corner will change.
- Can I change volume and lighting parameters? Are these changes visible in the final recording?
As an Interviewer, you can remotely control several parameters: white balance, light intensity and output volume. These changes will also be visible and audible in the recorded footage of the interview. It’s quite important to correctly adjust the parameters during the realtime conversation in order to generate the same HD image.
You can even send on-screen commands to remotely ‘direct’ your Interviewee and you can add a ‘rule of thirds’ overlay – however, these will not be visible in the end result.
- Can I enlarge the screen of my video call partner?
If you want any of the video call screens enlarged, you can just click on their side of the screen. Your share of the screen will become a little smaller by doing so, and vice versa.
- Which output files can NowMax provide?
You can request four different HD outputs:
- Merged audio: one file, containing the merged audio tracks of both parties
- Merged audio + interviewee video: one file, containing the merged interviewee video and both audio tracks.
- Synchronized tracks: four files, containing seperate audio and video tracks of both parties, with synchronized timings
- Non-synchronized tracks: a fallback option of four files, containing the raw audio and video tracks of both parties
